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Deposits, withdrawals, verification
Payment history, KYC uploads and limits live in your profile, open any time.
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up to 500% + 500 free spins
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Before you write
Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.
Help us help you faster
A username, a time and one screenshot are usually enough for us to find what happened. Never send us your password: we will never ask for it.
Where to write
Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].
Responsible gaming
Support can apply limits, time-outs and self-exclusion on request. LuckyMister is strictly for players aged 18+.
When we answer
The team works 24/7, weekends included. Expect a first answer within a few minutes on live chat.
If something went wrong
Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.
Documents
Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.
One last thing
Every message is read by a person, not a bot. Thank you for helping us improve LuckyMister.
Send us a message
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